Privacy Policy

Privacy Policy - rothystopsale

At rothystopsale, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (rothystopsale.com), place an order, or interact with our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect two types of information about you: personal information (information that identifies you personally) and non-personal information (information that does not identify you).

1.1 Personal Information

When you place an order, create an account, or contact our customer support, we may collect the following personal information:

• Full name
• Email address (e.g., [email protected] for correspondence)
• Mailing address (for order delivery, as we offer free worldwide shipping)
• Phone number (optional, for order updates or support)
• Payment information (e.g., credit card details, which are processed securely and not stored by us)
• Order details (e.g., items purchased, order date, order amount in US Dollars (USD))

1.2 Non-Personal Information

When you browse our website, we may automatically collect non-personal information, including but not limited to:

• IP address
• Browser type and version
• Operating system
• Pages visited on our website
• Time and date of visits
• Referral source (how you found our website)

This information is collected using cookies and similar tracking technologies (see Section 6 for more details) and is used to improve our website and your shopping experience.

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

• Process and fulfill your orders (e.g., ship items to your address, process payments in USD, send order confirmations).
• Provide customer support (respond to your inquiries, assist with returns/refunds, resolve issues related to your order).
• Communicate with you about your order (e.g., shipping updates, delivery notifications, as all orders ship the day after placement with 5-day estimated delivery).
• Improve our website and services (e.g., analyze browsing data to optimize page layout, enhance product offerings).
• Send promotional communications (optional, e.g., discounts, new product alerts) if you have opted in to receive them. You can unsubscribe at any time.
• Comply with legal obligations (e.g., tax requirements, fraud prevention).

3. How We Disclose Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may disclose your information to the following trusted third parties only to fulfill the purposes outlined in this policy:

• Payment processors: To securely process your payments (we do not store your payment details).
• Shipping carriers: To deliver your orders (we share your name and address only as needed for delivery, in line with our free worldwide shipping service).
• Customer support providers: To assist with responding to your inquiries (they have access only to the information needed to provide support).
• Legal authorities: If required by law, court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for all data transmitted between your browser and our website (especially payment and personal information).
• Secure storage of personal information (access is restricted to authorized personnel only).
• Regular security updates and audits to ensure our systems are protected against emerging threats.

While we take steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your personal information.

5. Your Rights Regarding Your Information

Depending on your location (including compliance with US privacy laws), you may have the following rights regarding your personal information:

• Right to access: Request a copy of the personal information we hold about you.
• Right to correction: Request that we correct any inaccurate or incomplete personal information.
• Right to deletion: Request that we delete your personal information (subject to legal obligations).
• Right to opt out: Opt out of receiving promotional communications from us (you can click the "unsubscribe" link in any promotional email).

To exercise any of these rights, please contact us at[email protected] with your request. We will respond to your request within a reasonable timeframe (typically 1-2 business days) and take action as required by law.

6. Third-Party Websites

Our website may contain links to third-party websites (e.g., payment processors, shipping carriers). This Privacy Policy does not apply to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will promptly delete that information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the updated date noted at the bottom. We encourage you to check this page periodically to stay informed about how we are protecting your information. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]